What’s new: Feature announcement

INTO’s Premium White Glove Services

In our pursuit of excellence, we are thrilled to introduce our White Glove Services tailored exclusively for our Premium Customers. At INTO, we understand that each client is unique, and our commitment to delivering an exceptional experience has led to the development of features that empower you to seamlessly shape your guest communication. One of the challenges faced by premium clients is the need for a more personalized touch in their guests’ interactions. The desire for a distinctive brand voice and the ability to enforce specific business rules are key concerns that we have taken to heart.

Let’s explore these services together:

Agent signature
Your dedicated INTO account manager can now craft a personalized signature that resonates with your brand identity, adding a human touch to every communication. Whether it’s a warm “Kind regards, [Agent name]” or a professional “Best regards, [Company name + Team],”

Account-level brand and tone
Customization reaches new heights with the option to define an account-level brand and tone. This empowers you to maintain a consistent brand voice across all interactions, reinforcing your brand identity with every engagement.

Personalized business rules
Tailor your approach by implementing specific business rules, such as refraining from offering refunds, not providing discounts, or adhering to a predetermined format for initial inquiries. This level of control ensures that your guest communication align precisely with your business policies and ethos.

At INTO, we believe in going beyond expectations. The White Glove Services for Premium Customers exemplify our commitment to providing not just a service but an experience tailored to your needs. Elevate your customer interactions, reinforce your brand identity, and gain control over the nuances of engagement. With these enhancements, we invite you to explore a new era of personalized, premium services that redefine the standard in customer experience.

For more information on how these features can benefit your business, reach out to our dedicated support team. We are here to partner with you in achieving excellence in every interaction.